Customer Tools

Have you forgotten your password? Have a domain name change?

The Verio online Account Information links listed below provide you with instant access to these aspects of your account, plus several more. And it's available to you 24/7 so you're always in control of your account. Select from any of the options below:

Retrieve Password

Forgotten or lost your Verio hosting account password? Our utility can be used to recover your password.


Hosting Escalation Procedures

If you have a problem that has not been resolved to your satisfaction, we encourage you to escalate this matter to the appropriate manager.


DNS Change Request

Online form available to request changes for the DNS/Zone files.


Network Status

View last 10 network status reports

Control Panel Access

Access your control panel based on various account types.


Internet Glossary

A glossary of computer and Internet terms with definitions that are easy to understand.


Request Domain Change

Change your domain or find more information regarding domain name changes.


Support Response Expectations

Expected response times based and request types.